Delete your TierInfra account

How to ask

1. Fill in the form on this page (in the app, Settings → Delete my account opens it). Use the e-mail address you sign in with.
2. You get a reference number. We check that the request comes from the account's owner, and may contact you on that e-mail or phone.
3. Your account is erased within 30 days. After that you can't sign in, and a phone or browser that is still signed in is signed out within 8 hours.

You can also e-mail connect@tierinfra.com from your account's e-mail address with the subject “Delete my TierInfra account”.

What is deleted

• Your name, e-mail address and mobile number on the account.
• Your password, sign-in history, notification tokens and password reset links.
• Your access to every company in TierInfra.
• On your phone, everything the app saved is removed when you sign out or uninstall it.

What is kept, and for how long

• Work records you entered for your company (daily reports, attendance, bills, payments, accounts) belong to the company and stay, showing “Deleted user” instead of your name. Accounting and tax records are kept for at least eight years, as Indian law requires, then deleted.
• HR and payroll records, if you were also an employee of the company, are kept by the company for the period labour and tax laws require.
• This request (name, e-mail, reference number and what was done) is kept as a record that your data was deleted.

Not a TierInfra user?

If a company that uses TierInfra holds your details (for example as a worker, employee or client), ask that company, or send this form with the company's name in the box below and we will pass it on.

See also: Privacy Policy · Data safety