Data safety
What the app collects, why, and how it is protected. Last updated: 3 November 2026
Data the app collects
Everything below is sent to TierInfra's own server, only to run the service for your company. None of it is shared with other companies or used for advertising. “Optional” means you can use the app without it, or it is only collected if your company uses that part of TierInfra.
| Data | What exactly | Why | Required? |
|---|---|---|---|
| Personal info | |||
| Name, e-mail address, user ID | Your account, created by your company's administrator | Sign-in, showing who did what | Required |
| Phone number | Your mobile number; clients' and workers' mobile numbers | Contact, payment reminders | Optional |
| Address | Employees' and clients' addresses | HR records, client records | Optional |
| Other info | Employees' date of birth, gender, PAN, UAN, ESI number; clients' Aadhaar (encrypted); workers' ID type and last four digits | HR, payroll and client records | Optional |
| Financial info | |||
| Other financial info | Salaries, employees' bank account and IFSC, payments from clients, bills and payments to suppliers | Payroll, billing and accounts | Optional |
| Location | |||
| Precise location | GPS position and accuracy, only while the Punch In / Out screen is open; never in the background | Checking you are at the site when you punch in or out | Optional |
| Photos | |||
| Photos | Site photos you take or pick for daily reports | Progress reports | Optional |
| App activity | |||
| Other user-generated content | Daily reports, attendance, material entries, requisitions, approvals, comments and captions | The work records of your company | Required |
| Device or other IDs | |||
| Device or other IDs | Push notification token, with the phone's platform and app version | Work notifications | Optional |
For account security the server also keeps a record of each sign-in attempt (time, e-mail, result, IP address). It is not used to find your location.
What the app doesn't collect
Contacts, call logs, SMS, microphone or audio, calendar, health data, web browsing, installed apps, background location, advertising IDs, crash or analytics data.
Permissions it asks for
- Camera — to take site photos for daily reports.
- Photos — to attach pictures from your gallery (newer phones use the system picker and need no permission).
- Location, only while using the app — for Punch In / Out. If you refuse, everything else still works.
- Notifications — for approvals and other work alerts.
How it is protected
- All data is encrypted in transit (HTTPS).
- Every company has its own separate database; access inside the company follows each user's role.
- Passwords are stored only as hashes; Aadhaar numbers are encrypted.
- On the phone, your session is kept in secure storage, and downloaded photos and documents are removed when you sign out.
Deleting your data
You can ask for your account and data to be deleted from the app (Settings → Delete my account) or on our account deletion page. Records your company must keep by law (such as accounts and payroll) are kept for the legal period.
More detail: Privacy Policy · Questions: connect@tierinfra.com